Terms of service
Last updated: September 5, 2026
Welcome to Peppy Fox! By shopping with us, you agree to the following terms:
1. General
Peppy Fox is a small independent jewelry and accessories brand. By placing an order, you confirm that all information you provide is accurate and complete.
2. Products
We aim to describe and photograph every product as accurately as possible. Minor variations in color, finish, pattern, or appearance may occur, particularly with natural or dyed materials. Colors may also appear slightly different depending on your screen settings.
3. Orders & Payment
All orders must be paid in full at checkout. We reserve the right to cancel or refuse any order for reasons including suspected fraud or incorrect pricing.
4. Shipping
Orders are shipped to the address provided at checkout. Please review your shipping information carefully before completing your order. Processing times, shipping availability, tracking, and delivery information are described in our Shipping Policy.
5. Returns
Returns, final-sale exclusions, damaged-item claims, cancellation, and refunds are governed by our Return and Refund Policy.
6. Exchanges
We do not offer direct exchanges. Customers may return an eligible item according to our Return and Refund Policy and place a new order.
7. Damaged or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 3 days of delivery with your order number and clear photographs. Please refer to our Return and Refund Policy for complete details.
8. Intellectual Property
The Peppy Fox name, logo, original product names, written descriptions, graphics, and other original or licensed website content may not be copied, reproduced, or used without permission. Third-party trademarks and content remain the property of their respective owners.
9. Privacy
We collect, use, and disclose personal information as described in our Privacy Policy. Payments are processed through Shopify and its supported payment providers.
10. Changes to Terms
We may update these terms occasionally. Updates will be posted on this page with a new “Last Updated” date.