Shipping policy

Last updated: September 5, 2026

Shipping Area

Peppy Fox Gems currently ships within the United States only. We do not offer international shipping at this time.

Shipping Cost

Standard shipping is free on all orders placed through peppyfoxgems.com.

Processing Time

Orders are prepared and shipped within 1–3 business days. Business days do not include weekends or holidays. You will receive a shipping confirmation with tracking information once your order has been sent.

Delivery

Orders are normally shipped through USPS. Delivery time varies depending on the destination, postal service conditions, weather, and holidays. Tracking updates are provided by USPS and may occasionally take time to appear after a package is accepted.

Shipping Addresses

Please review your shipping address carefully before completing your order. If you notice an error, contact us as soon as possible at peppyfoxgems@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Delayed or Missing Packages

If your tracking has not updated for several days or your package appears to be delayed or missing, please contact us at peppyfoxgems@gmail.com. We’ll help you review the tracking information and determine the appropriate next step.